1 The warranty period starts from the delivery date of the product and lasts 1 year. If the product malfunctions within the warranty period, the time spent on repair is added to the warranty period. The maximum repair time for the product is 30 working days. If the fault relating to the product is not remedied within 15 working days, the manufacturer or importer must allocate another product with similar features to the consumer’s use until the repair is completed.
2 If the product malfunctions within the warranty period due to defects in materials, workmanship or installation, it will be repaired free of charge, without any labour cost, replaced-part cost or any other charge.
3 Despite the consumer exercising the right to repair, if within one year from the date of delivery to the consumer and within the warranty period the same fault recurs more than twice, different faults occur more than four times, or the total number of different faults within the warranty period exceeds six; if these faults permanently prevent use of the product; if the maximum repair time is exceeded; or if the service station of the company is not available, and a report prepared by one of the seller, dealer, agent, representative, importer or manufacturer–producer, in that order, determines that the fault cannot be repaired, the consumer may request a free replacement, a refund, or a proportionate price reduction.
4 The consumer may request a price reduction for the product being used contrary to the points in the user guide.
5 Faults arising from the product being used contrary to the points in the user guide are outside the scope of the warranty.
6 For problems that may arise regarding the warranty certificate, an application may be made to the Ministry of Industry and Trade, General Directorate of Consumer Protection and Competition.